Payment Methods, Shipping, Returns & Damages

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PAYMENT METHODS, SHIPPING, RETURNS & DAMAGES

Effective Date: May 01, 2025

PECO LLC, dba Paradox at PeCo


PAYMENT METHODS

We currently accept the following forms of payment:

  • Credit Cards (Visa, MasterCard, American Express, Discover)
  • Debit Cards

Please note:

We do not accept cash, checks, money orders, or any other forms of payment at this time.

SHIPPING DETAILS

We offer shipping within the United States. We currently do not offer International Shipping.

Shipping Costs are calculated based on the item's size, weight, and sometimes destination. All shipping charges will be displayed at checkout before you confirm your order.

Processing Times

Orders typically ship within 2-3 business days, unless otherwise noted. You will receive a confirmation email with tracking information once your order has shipped.

LOCAL PICKUP

If you're in the Memphis, TN area, you're welcome to choose Local Pickup at checkout.

After placing your order, you'll receive an email with instructions on how to pick up your purchase from our store:

Paradox at PeCo

248 S Cooper St.

Memphis, TN 38104

RETURNS & EXCHANGES

At Paradox at PeCo, our customers are the top priority! If you are not satisfied with your order, please contact us within 30 days to assist you with this issue.

info@paradoxatpeco.com

DAMAGED ITEMS

If your item(s) arrives damaged, please email us at info@paradoxatpeco.com within 3 days of delivery with the following:

  • Your order number
  • Photos of the damaged item and packaging
  • A brief description of the issue

We will work with you to resolve the situation - either through a replacement (if available) or exchange.

LOST OR STOLEN ITEMS

Paradox at PeCo is not responsible for lost or stolen packages once tracking shows your order has been delivered.

If your package appears to be lost in transit:

  • First, check with your local post office or delivery provider.
  • Contact us at info@paradoxatpeco.com and we'll do our best to assist you in filing a claim or locating the package.

CONTACT US

Paradox at PeCo

248 S Cooper St.

Memphis, TN 38104

info@paradoxatpeco.com

(901) 249-7562

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